Welcome to the first ITOM Masterclass of 2022 with Einar & Partners and The Cloud People.
In this session, leading industry experts in ServiceNow ITOM cover Event Management implementation at scale.
Based on over 15 real-life implementations of ITOM Health (Event Management) we go through the do's and don't for succeeding with a rollout.
The masterclass is suited for decision-makers, senior architects or IT leaders who consider the "cost vs benefit" of Event Management but are unsure about the implementation.
During the 1 hour dynamic session, the listeners will learn about:
- Background and capabilities of Event Management
- Implementing Event Management at scale (do's and don'ts)
- Project timelines & roadmaps
- Real-life cases and benchmarks
No sales-talk or re-iterating product documentation; we share unique knowledge based on real-life lessons.
Your hosts are Alexander Ljungström from Einar & Partners, a specialized firm in ITOM, together with Hannes Hirvikallio from The Cloud People, a leading ServiceNow partner in the Nordics.
Alexander is a renowned name in ServiceNow ITOM and has advised countless of organizations on their Event Management strategy through the years.
Hannes has worked directly with drafting Event Management business cases for some of the largest companies in Europe and will bring his insights related to ROI.