Adnan Farnian

3 min

Clean Theme test

Every business wants happy customers, but how do you actually check if your customers are happy? That is where Customer Satisfaction Score, or CSAT, appears. CSAT is a powerful tool based on metrics that gives companies a clear picture of how...

2 min

Test 2

More than a tool Many organizations already use ServiceNow successfully - whether to optimize IT processes, track incidents more efficiently, or...