Blog – The Cloud People ServiceNow CMDB | Implementing CSDM into ServiceNow As a consultant, I was recently tasked with helping a client "get up-to-date on CMDB." The goal was to establish integrations to import data into the... Read post
Blog – The Cloud People ServiceNow Platform | Xanadu - ServiceNow’s most intelligent release, ever Yet again, ServiceNow has delivered by far its largest release of new capabilities for generative AI powered by a platform with an entire new... Read post
Blog – The Cloud People ServiceNow Platform | AI for Customer Service and Operations - The Do's and Don'ts ServiceNow’s AI-driven technology redefines what's possible, from streamlining customer interactions to boosting agent productivity. Discover insider... Read post
Blog – The Cloud People ServiceNow Platform | Optimisation matters and a Case Study that proves it. Imagine a bustling city where the traffic lights are poorly timed and the roads are filled with unnecessary detours. The result? Frustrated... Read post
Blog – The Cloud People ServiceNow Platform | 5 Key Steps to Employee Privacy Protection with ServiceNow: Safeguarding Privacy in the GDPR Era In today's data-driven world, protecting employee privacy is no longer an option but a necessity. Organizations face a growing landscape of privacy... Read post
Blog – The Cloud People Employee workflow | What is ServiceNow Portal? In today's fast-paced digital world, efficient service delivery is crucial for business success. This is where ServiceNow Portals come into play,... Read post
Blog – The Cloud People Employee workflow | Key Difference between Service Portal and Employee Center ServiceNow Employee Portal vs. Service Portal: Which One is Right for Your Organization? In the dynamic world of digital workplaces, having the right... Read post
Blog – The Cloud People ServiceNow CMDB | Enhance your transforms with Identification and Reconciliation engine (IRE) Transform maps are powerful tools widely used to process data from import (import set) to ServiceNow tables. After creation, they can be reused, so... Read post