employee_center | From 18 Service Portals to one Employee Center Learn how Bertel O. Steen successfully consolidated 18 different service portals into one unified Employee Center, Watch now
Highlights from Knowledge Watch and get insights and inspiration on how you can leverage ServiceNow's value and utilize new functions and features. Watch now
ServiceNow | Cinia's ServiceNow journey Discover how a small team with limited resources maximized the potential of ServiceNow. Watch now
Platform | AI in practice – From buzzword to a game changer! Learn how to apply AI tools in your daily work and in combination with ServiceNow to increase productivity. Watch now
Platform | Managing and scaling your Now platform Watch and learn about platform 'seasons' and discover the essential team setup needed to maximize the potential of the world’s leading platform. Watch now
employee_center | 7 things you should avoid on the Employee Center 7 things will decrease productivity and self-service on the Employee Center! Join this webinar and learn how to avoid them! Watch now
ServiceNow | Re-implementing ServiceNow at Sulzer In this webinar Francois and Timo from Sulzer will present the Vanilla Project – a crucial initiative aimed at re-implementing ServiceNow at Sulzer. Watch now
CSM | Get started with ServiceNow CSM Determining which elements are most critical for your success with ServiceNow CSM can be overwhelming. Watch the recording where we present 8 key elements you need to get started and increase ROI. Watch now
gen_ai | Gen AI on the Employee Center! – 5-steps guide to get started! Improve employee experiences with Gen AI. Learn how to leverage Gen AI on the Employee Center and ServiceNow technology workflows. Watch now
ITOM | ITSM | The Service Operations Journey: What it takes to get started! The key to successful Service Operations projects lies in the strategic and well-orchestrated deployment of ITOM and ITSM building blocks. Learn more! Watch now
CMDB | dora | Preparing Service Operations and Governance for DORA Prepare your Service Organization for the effects and requirements of the DORA regulations. Based on our experiences in concrete projects, we'll share our personal insights into what you need to do to be DORA compliant. Watch now
ServiceNow | Linking IT costs with business decisions utilizing Proven Optics – from Excel sheets to automated processes Together with award-winning ISV partner, Proven Optics, we will explore why ServiceNow is the perfect place for IT to automate and modernise financial management. Watch now
CSM | customer_experience | Nordlo Improve's ServiceNow Journey Learn how Nordlo Improve has transformed its business with ServiceNow from a simple ticketing system to a robust digital platform for business operations. Watch now
ITSM | ITOM | gen_ai | AI-powered Service Operations Let's take a look at how Service Operations and AIOps come together to unite IT service and operations management on a single platform. This provides the visibility and collaboration needed to fully understand an organization's digital transformation and operations, from the perspectives of both IT service agents and operators. Watch now
Governance | Platform | Managing the ServiceNow platform Learn how ELISA, one of the largest service providers in Northern Europe, manages the ServiceNow platform across their business. Watch now
ServiceNow | Key takeaways from Knowledge24 Did you miss out on KNOWLEDGE24 in Las Vegas? Here, we discuss key takeaways and highlights from this year's biggest ServiceNow event. Watch now
gen_ai | ServiceNow | Practical usage of AI on the ServiceNow platform Learn real-world examples, how to start your Gen AI journey, and key considerations before diving in. Watch now
ITSM | ITOM | How to migrate from Cherwell to ServiceNow in 100 days! Are you looking for a new solution? If you are thinking about replacing your existing Cherwell ITSM/ITOM solution now, then we have the right approach for you. Watch the webinar recording in German. Watch now
gen_ai | CSM | AI for customer service & operations – the do's & don'ts Everyone is talking AI; even AI talks AI – so let's talk AI for ServiceNow Customer Service! Watch now
ITSM | dora | How to improve DORA compliance with ServiceNow Learn how we helped If Insurance build a structured security assessment process in ServiceNow. Watch now
employee_center | How to get the most out of Employee Center Have you already made the transition to Employee Center in ServiceNow? Watch this webinar recording where we make a deep dive into ServiceNow Employee Center and showcase how you can get the most out of your investment. Watch now
CSM | Governance | New ways of working - how and where to start? How do you combine the tool with the desired outcomes and make sure your work practices support the customer experience from A-Z? Watch now
CSM | customer_experience | How to make great customer experiences with ServiceNow How does ServiceNow support the customer journey and enable you to change your ways of working to correspond better to the actual experience? Watch now
ServiceNow | customer_experience | The driving force behind great customer experiences What is key to a great customer experience – and what is that, by the way, exactly? In this session Morgen Bjerre, Associate Professor at Copenhagen Business School, will present the latest research within customer experience. Watch now
ServiceNow | Linking IT costs with business decisions using Proven Optics Are you looking for an easy way to keep track of costs and make informed decisions? Watch the webinar recording and learn more. Read More
Licensing | How to control your Per-User subscriptions in ServiceNow Learn how to utilize the Subscription Management Dashboard in ServiceNow to control your Per-User subscriptions. Read More
Licensing | How to get the most out of your ServiceNow Licenses! Watch this recording where Hannes and Mikkel will look more into ServiceNow licensing. Read More
ITSM | CSM | From ITSM to CSM in ServiceNow For years service providers have used ITSM processes to provide services to their customers. But it's time to change. Watch now
ServiceNow | Service Operations in theory and practice In this webinar we will dive into the details of a Service Operations organization. Join us an hear how a global manufacturing company has leveraged the value from automating their ITSM and ITOM processes. Watch now
security | ServiceNow | How ServiceNow Supports vulnerability scanners Security Operations – How ServiceNow supports vulnerability scanners like Rapid7, Tenable and Qualys and streamline your remediation efforts! Read More
ServiceNow | Process Optimization Unlock the potential of the process mining capabilities of the ServiceNow Platform. Watch the webinar recording. Read More
ServiceNow | Key takeaways KNOWLEDGE23 In this session our Solution Consultant, Sondre, will take you through some of the most important key takeaways and highlights from this years biggest ServiceNow event. Watch now
CSM | ITSM | Automate your invoicing process with ServiceNow Learn how two large Scandinavian Service Providers have increased their revenue by automating their invoicing processes. Watch now
CSDM | CSM | CSM + CSDM = CS(D)M How to empower Customer Service & Operations with CSDM in ServiceNow? Watch the webinar recording. Watch now
employee_center | Employee Center ABC From Service Portal to Employee Center in ServiceNow! How do you successfully transition from Service Portal(s) to Employee center without disrupting the user experience? Watch now
ServiceNow | Process Optimization: Unlock the potential of the process mining capabilities of the ServiceNow Platform Process Optimization automatically analyses the ServiceNow Audit table and visualizes the real process flow for, watch and learn more. Watch now
CSM | Kickstart your CSM journey in ServiceNow! Would you like to avoid blank sheets, long lasting implementation projects and hidden costs? Watch this webinar recording where we will discuss how you can kickstart your CSM journey in ServiceNow utilizing out-of-the-box functionalities and predefined work packages. Watch now
ServiceNow | Platform | Next Experience – in theory & practice Learn how Conscia A/S has adopted Next Experience in their organization. Watch now
ITSM | ITSM Pro Data Assessment Watch this webinar where we explain and demonstrate, how to get value from your ITSM Pro investment. Watch now
CSM | security | Protect your customer data with ServiceNow Vault Watch this webinar where we take a closer look at the new series of features that is offered with the ServiceNow Tokyo Release - ServiceNow Vault. Watch now
ServiceNow | Speed up Case Management with App Engine Watch this webinar and learn how one of our public customers has optimized their case management by 80% by utilizing ServiceNow App engine. Watch now
ITSM | CMDB | Financially Enabling Your CMDB Watch the webinar recording where Pedro Soto will share his experience and that of his team's helping ITSM organizations to functionally and financially enable their CMDBs. Why is this important, how do you get started, and what are the benefits? Watch now
ServiceNow | Strengthen your processes and services with Enterprise Service Management Are you curious of how Enterprise Service Management can improve your business and services? Watch now
CSM | customer_experience | Enhance the Customer Experience with ServiceNow Are you curious of how to enhance and streamline the customer experience - for both customers and employees? Watch now
customer_experience | Positive and differentiated customer service Webinar recording Mogens Bjerre, Associate Professor at Copenhagen Business School Watch now
customer_experience | ServiceNow | Digitization requires new customer insight Join us for an exciting and inspiring session where we focus on digitization and customer service and dive into some of the latest research in the field. Watch now
ServiceNow | How to kick-start your Virtual Agent implementation? Learn how you can reduce cost, increase operating efficiencies, and improve customer experience by leveraging ServiceNow's Virtual Agent. Watch now
ITSM | Automating Service Delivery with ITSM Pro Watch our webinar and learn how you could reduce cost, increase operating efficiencies, and improve customer experience by leveraging ServiceNow's Virtual Agent Watch now