Faster Time-to-Value
Benefit from a pre-defined assessment and planning approach perfected by our team of experts to deliver measurable business outcomes more quickly.
The Cloud People is a pure-play ServiceNow Elite Partner helping organisations modernise workflows, increase adoption and reduce technical debt — from strategy and implementation to integrations and ongoing optimisation.
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Most ServiceNow teams are under pressure to deliver more value with fewer resources — while balancing governance, growing demand, technical debt and ROI expectations.
That’s why we deliver ServiceNow solutions across IT (Service Operations), CRM (Customer Workflows), Risk & Security, Employee Experience and App Development on the Now Platform — from strategy and implementation to integrations and managed services.
You don’t need more complexity. You need a partner who listens, understands, and helps you move faster with confidence.
What’s holding your ServiceNow platform back
Benefit from a pre-defined assessment and planning approach perfected by our team of experts to deliver measurable business outcomes more quickly.
Experience teams that actually use the platform consistently and effectively. Increased adoption drives ROI, reduces errors, and improves satisfaction across business units.
A platform that is cleaner, scalable, and easier to manage. Governance, integrations, and customizations are optimized, reducing downtime, errors, and maintenance costs.
Deep domain and technical expertise (350+ certified and experienced consultants)
2600+ certifications (as of Jan 2026)
Proven track record, see some of our success stories here
Collaborative innovation: early access to ServiceNow features and direct alignment with their product roadmap
Strong support & SLAs you can count on through our AMS agreement
Global reach with local presence
Free access to webinars, invitation to round table events and networking events
Monthly newsletters with only ServiceNow relevant news and events
As a ServiceNow partner, we’re part of the broader ServiceNow Partner Program ecosystem — and customers can identify and compare partners through ServiceNow’s Partner Finder.
We have built a growing set of SMART solutions to help you maximize your ServiceNow investment:
Full Lifecycle Implementation
Custom Integrations
Managed Services & Support
SMART solutions
Industry Expertise
Strategy, architecture, build, testing, rollout — end-to-end delivery
Seamless integration with existing systems (ERP, CRM, identity, etc.)
Ongoing operations through AMS agreement, platform health monitoring, upgrades
A framework designed to minimize complexity, reduce risks, and accelerate time-to-value.
Solutions tailored to your sector (e.g. finance, health, manufacturing)
Manager ServiceNow HRSD, Mercedes-Benz Group AG

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A ServiceNow Elite Partner is a top-tier partner recognised for strong platform expertise, delivery capability and customer outcomes. For customers, it typically means access to experienced specialists, proven methods and scalable delivery.
We deliver ServiceNow solutions across IT (Service Operations), CRM (Customer Workflows), Risk & Security, Employee Experience and App Development on the Now Platform — from design to implementation and continuous improvement.
Both. We support the full lifecycle: strategy and roadmap, implementation, integrations, and AMS/managed services to run, improve and optimise the platform over time.
We assess platform health, customisation levels, data quality and governance. Then we prioritise improvements such as standardisation, automation, architecture patterns and release discipline to make future change faster and safer.
We connect platform goals to measurable outcomes, align stakeholders, design user-friendly experiences and support training/enablement — so teams actually use the workflows and the organisation gets ROI.