Being part of NTT DATA: More reach - same commitment

When companies announce acquisitions or investments, the conversation often focuses on the future: new ambitions, long-term roadmaps, and big visions. But from a customer perspective, the most important question is much simpler:

What does this change for me — right now?

Since The Cloud People became part of NTT DATA Business Solutions, the answer is clear: you, as a customer, get more capability, more scale, and more confidence without losing the focus, transparency, and ServiceNow depth that brought you to us in the first place.

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→ One of the world's largest consulting firms, NTT Data, invests in The Cloud People Group

The same ServiceNow specialists backed by global scale

The Cloud People remains a pure-play ServiceNow partner, operating independently with the same teams, culture, and delivery model our customers know.

What has changed is the strength behind us.

As part of NTT DATA, our customers now benefit from access to more than 900 certified ServiceNow professionals globally. That means:

• Faster access to specialised expertise

• Greater delivery capacity for large or multi-country projects

• More resilience and continuity across long-term engagements

For customers, this translates directly into lower delivery risk and faster execution, especially when scaling ServiceNow across business units or geographies.

A stronger local presence, with global reach

Many of our customers operate in multiple markets and need partners who understand both local realities and global complexity.

As part of NTT DATA, The Cloud People now has more local offices in the markets where our customers operate. This will give access to more on-the-ground consultants who understand local regulations, languages, and ways of working, as well as the ability to scale delivery seamlessly across regions when needed.

Stronger AI capabilities,  already delivering results

AI is no longer a future promise. It’s already reshaping how organizations automate, decide, and operate. The Cloud People has built a dedicated ServiceNow AI Center of Excellence, with documented results across more than 20 customers in Northern Europe.

NTT DATA and ServiceNow have expanded their strategic partnership with a strong focus on artificial intelligence (AI) to help global enterprises accelerate digital transformation and operational efficiency. Under this multi‑year agreement, ServiceNow has designated NTT DATA as a strategic AI delivery partner, enabling the two companies to co‑develop and market AI‑powered solutions worldwide.

This will give customers access to the joint global expertise on AI and a faster scaling of proven AI use cases across regions and industries.

End-to-end responsibility across ServiceNow and SAP

A recurring challenge for many organizations has been the gap between platforms, and especially when it comes to ServiceNow and SAP. Too often managed by different partners, different teams, and different priorities.

As part of NTT DATA Business Solutions, customers now gain access to deep SAP expertise combined with leading ServiceNow delivery within one ecosystem. Having one partner take end-to-end responsibility will improve integration between ServiceNow and SAP and accelerate value realization across core business processes.

What hasn’t changed

Just as important as what’s new is what remains the same.

• 100% focus on ServiceNow

• Transparent delivery and demonstrable competence

• Senior expertise close to the customer

• A culture built on openness, quality, and accountability

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One of the world's largest consulting firms, NTT Data, invests in The Cloud People Group