Sulzer transforms vendor communication with CSM
Sulzer turned a fragmented, manual process into a scalable, data-driven solution with ServiceNow CSM SmartPath. Learn how they did it and what they gained.
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Mercedes-Benz utilizes ServiceNow as their HR-platform to support the entire organization and respective employees. Learn how The Cloud People helped to consolidate more than 500 HR services in ServiceNow HRSD as their renewed HR gateway.
Effective Customer Service Management (CSM) is the backbone of any successful business, fostering customer satisfaction, loyalty, and long-term growth. In an era where expectations for seamless service and rapid issue resolution are higher than ever, organizations must leverage cutting-edge technology to streamline operations and enhance customer experiences. Learn how Sulzer turned a fragmented, manual process into a scalable, data-driven solution.