Wojciech Szczyrba

3 min

What is Customer Satisfaction Score (CSAT)?

Every business wants happy customers, but how do you actually check if your customers are happy? That is where Customer Satisfaction Score, or CSAT, appears. CSAT is a powerful tool based on metrics that gives companies a clear picture of how...

man in front of computer

3 min

Content Item - a simple way to share data with the End Users

How to create a Content Item? A simple solution that provides data such as KB articles or redirection links to the necessary information for the End...

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