Blog – The Cloud People ServiceNow CSM | Content Item - a simple way to share data with the End Users How to create a Content Item? A simple solution that provides data such as KB articles or redirection links to the necessary information for the End... Read post
Blog – The Cloud People ServiceNow CSM | Best practice for Customer Service Management Application The ‘Pitfall’ Throughout the years, we have seen multiple customers facing issues when they want to expand their Customer Service Application to new... Read post