Health of Your Instance
Each one of us takes care of our health not only for ourselves but also for people who are close to us. We do some periodical exams and health checks...
In today's cloud-based world, where your data is hosted is more relevant than ever, especially for organizations operating under strict data protection regulations, such as those in Europe.
In this post, we will show you where ServiceNow hosts its data, how to check where your instance is located, and what this means regarding GDPR and public sector compliance.
ServiceNow’s infrastructure is global, with data centers across North America, Europe, Asia-Pacific, and other regions.
Instances are typically deployed in paired data centers—one primary and one for failover.
Example: One in Dublin and one in Amsterdam to make sure that even if your hosting location is affected by something, you have your data in another city/country as well.
Asia |
Europe, the Middle East, and Africa |
North America |
South America |
Bengalore |
Amsterdam |
Aurora/Chicago |
Rio De Janeiro |
Mumbai |
Dublin |
Austin |
Sao Paulo |
Melbourne |
Dusseldorf |
Baltimore/DC |
|
Osaka |
Frankfort |
Brampton |
|
Singapore |
Geneva |
Calgary |
|
South Korea |
London |
Chandler/Phoenix |
|
Sydney |
Wales |
Miami |
|
Tokyo |
Zurich |
San Jose |
|
Rome |
Ashburn, VA/DC |
||
Milan |
Culpeper VA/DC |
Ref: ServiceNow KB0547560
Data Center Locations Map
In your instance, ALL menu. Type “stats.do”
Near the top, you will see the “Connected to cluster node”
After the “app456785,” you will have a 3-letter code, which refers to the nearest airport.
Google the 3-letter code with Airport behind it, and you will find the city.
Example: AMS Airport = Amsterdam Airport Schiphol
European organizations, especially those in the public sector, are often required to store data within the European Economic Area (EEA).
In countries like Norway, municipalities typically require data to reside in EU/EEA regions to comply with national and EU laws.
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