Resources

Explore guides, insights, and resources to get the most out of ServiceNow.
Report

Leadership trends report:
Global app development

This leadership report from ServiceNow details the application and automation trends, challenges, and opportunities that organizations will face over the next few years.

Download
See more reports
Knowledge hub-report-1
Webinar recording-employee center
Webinar recording

From 18 Service Portals to one Employee Center

 

Learn how Bertel O. Steen successfully consolidated 18 different service portals into one unified Employee Center.

Watch the webinar
See all recordings

Explore and Enjoy
Arrow_08

Latest blog posts

 
4 min read
Who owns the outcome when AI gets it wrong?

The Cloud People: Mar 25, 2026

In 12 months, a regulator will ask you to trace that AI decision. That is not a forecast. That conversation is already...
3 min read
ServiceNow and AI make IT services automated and seamless

The Cloud People: Mar 2, 2026

Elisa has been investing in the ServiceNow platform and related AI solutions for years, both in its own operations and...
3 min read
Top trends every ServiceNow platform owner should know in 2026

The Cloud People: Feb 26, 2026

In 2026, those close to the ServiceNow Platform are being asked to do more than keep the platform stable. The...

Join thousands of ServiceNow professionals in receiving our newsletter.