Antti Pyykkö

8 min

How to get started with Life Cycle fields

In CSDM (Common Service Data Model) version 4 ServiceNow introduced the so-called “Life Cycle fields” that are to replace all legacy status fields over time. Yep, you read right. At some point you should only be using CMDB-wide fields Life Cycle...

7 min

The most important CMDB Maintenance Functionalities in ServiceNow

Creating a CMDB with data is one thing. Maintaining the data and keeping it up-to-date is another. This article provides 4+1 ServiceNow...

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