8 min
How to get started with Life Cycle fields
In CSDM (Common Service Data Model) version 4 ServiceNow introduced the so-called “Life Cycle fields” that are to replace all legacy status fields...
7 min
The most important CMDB Maintenance Functionalities in ServiceNow
Creating a CMDB with data is one thing. Maintaining the data and keeping it up-to-date is another. This article provides 4+1 ServiceNow...