3 min
AI for Customer Service and Operations - The Do's and Don'ts
ServiceNow’s AI-driven technology redefines what's possible, from streamlining customer interactions to boosting agent productivity. Discover insider...
ServiceNow Platform (3)
6 min
Optimisation matters and a Case Study that proves it.
Imagine a bustling city where the traffic lights are poorly timed and the roads are filled with unnecessary detours. The result? Frustrated...
7 min
5 Key Steps to Employee Privacy Protection with ServiceNow: Safeguarding Privacy in the GDPR Era
In today's data-driven world, protecting employee privacy is no longer an option but a necessity. Organizations face a growing landscape of privacy...
3 min
Unleashing the Power of AI and Automation:
Sondre Pedersen: Aug 7, 2024
Discover the game-changing innovations unveiled at Knowledge 24 that are set to transform how organizations leverage the ServiceNow platform. In the...
3 min
The value of consolidated Knowledge Management
David Almqvist: Jun 14, 2024
Organizational obstacles for Knowledge sharing and optimizing Time To Resolution
3 min
Theme Builder: Simple way of elevating your brand experience
In today’s rapidly evolving digital landscape, user experience is a crucial differentiator for businesses striving to provide seamless and intuitive...
8 min
Health of Your Instance
Each one of us takes care of our health not only for ourselves but also for people who are close to us. We do some periodical exams and health checks...
3 min
Mobile-izing your business
Cezary Basta: May 16, 2024
Whether you like it or not, your business is already mobile. It’s up to you to take control and consider that fact or let it grow into an...
3 min
Mastering ServiceNow Catalog Builder: A Complete How-To Guide
The Catalog Builder is a powerful tool within the ServiceNow platform that allows users to create and manage service catalogs. A service catalog is a...