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ServiceNow Platform (3)

6 min

ServiceNow Yokohama release

Upgrades! Who does not like them? Here at The Cloud People, we eat upgrades for breakfast. All kidding aside, this crucial part of the product...

6 min

Handling update sets: Dos and Don’ts. 

When working with update sets in ServiceNow, following the good practices is essential to avoid errors and ensure smooth migrations. Understanding...

4 min

What is cloud computing?

Cloud computing is the internet-based delivery of IT services, such as servers, storage, and software, enabling on-demand access and scalability....

3 min

Unlocking AI's Power with Elisa and The Cloud People

As AI reshapes industries, practical integration is key. In collaboration with The Cloud People, Elisa delivers real-world AI solutions that enhance...

women looking at a laptop, smiling.

5 min

DORA ICT

On January 17th, 2025, the EU regulation called the Digital Operational Resilience Act (DORA) will come into force to strengthen the IT security of...

5 min

Xanadu - ServiceNow’s most intelligent release, ever

Yet again, ServiceNow has delivered by far its largest release of new capabilities for generative AI powered by a platform with an entire new...

3 min

AI for Customer Service and Operations - The Do's and Don'ts

ServiceNow’s AI-driven technology redefines what's possible, from streamlining customer interactions to boosting agent productivity. Discover insider...

6 min

Optimisation matters and a Case Study that proves it.

Imagine a bustling city where the traffic lights are poorly timed and the roads are filled with unnecessary detours. The result? Frustrated...

Safeguarding Privacy in the GDPR Era

7 min

5 Key Steps to Employee Privacy Protection with ServiceNow: Safeguarding Privacy in the GDPR Era

In today's data-driven world, protecting employee privacy is no longer an option but a necessity. Organizations face a growing landscape of privacy...

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