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4 min

What is cloud computing?

Cloud computing is the internet-based delivery of IT services, such as servers, storage, and software, enabling on-demand access and scalability....

3 min

Unlocking AI's Power with Elisa and The Cloud People

As AI reshapes industries, practical integration is key. In collaboration with The Cloud People, Elisa delivers real-world AI solutions that enhance...

women looking at a laptop, smiling.

5 min

DORA ICT

On January 17th, 2025, the EU regulation called the Digital Operational Resilience Act (DORA) will come into force to strengthen the IT security of...

Man presenting at stage

5 min

Xanadu - ServiceNow’s most intelligent release, ever

Yet again, ServiceNow has delivered by far its largest release of new capabilities for generative AI powered by a platform with an entire new...

3 min

AI for Customer Service and Operations - The Do's and Don'ts

ServiceNow’s AI-driven technology redefines what's possible, from streamlining customer interactions to boosting agent productivity. Discover insider...

6 min

Optimisation matters and a Case Study that proves it.

Imagine a bustling city where the traffic lights are poorly timed and the roads are filled with unnecessary detours. The result? Frustrated...

7 min

5 Key Steps to Employee Privacy Protection with ServiceNow: Safeguarding Privacy in the GDPR Era

In today's data-driven world, protecting employee privacy is no longer an option but a necessity. Organizations face a growing landscape of privacy...

4 min

Unleashing the Power of AI and Automation: 

Discover the game-changing innovations unveiled at Knowledge 24 that are set to transform how organizations leverage the ServiceNow platform. In the...

3 min

The value of consolidated Knowledge Management

Organizational obstacles for Knowledge sharing and optimizing Time To Resolution

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