The Cloud People

3 min

ServiceNow and AI make IT services automated and seamless

Elisa has been investing in the ServiceNow platform and related AI solutions for years, both in its own operations and in the services it delivers to customers. One concrete example of this long-term development work is the Service Desk “Zero Touch”...

3 min

Top trends every ServiceNow platform owner should know in 2026

In 2026, those close to the ServiceNow Platform are being asked to do more than keep the platform stable. The expectations have shifted: move faster,...

2 min

Being part of NTT DATA: More reach - same commitment

When companies announce acquisitions or investments, the conversation often focuses on the future: new ambitions, long-term roadmaps, and big...

Discover how AI is transforming ServiceNow from recommendations to action

2 min

The AI shift platform owners can’t afford to ignore in 2026

If you’ve been anywhere near a ServiceNow release note, keynote, or LinkedIn feed lately, one thing is undeniable: AI is no longer “coming.” It’s...

Bjørn Jarl, CEO of The Cloud People.

3 min

One of the world's largest consulting firms, NTT Data, invests in The Cloud People Group

Combining world-class ServiceNow and SAP delivery NTT DATA is investing in The Cloud People, making the ServiceNow specialist its Nordic spearhead....

2 min

Why a platform strategy goes beyond tool thinking

More than a tool Many organizations already use ServiceNow successfully - whether to optimize IT processes, track incidents more efficiently, or...

Platform owner

2 min

What platform owners really need: role, responsibility, impact

In theory, the role of a platform owner is quickly defined: they are responsible for the overall development and governance of a digital platform...

3 min

Unlocking AI's Power with Elisa and The Cloud People

As AI reshapes industries, practical integration is key. In collaboration with The Cloud People, Elisa delivers real-world AI solutions that enhance...

2 min

What is ServiceNow Portal?

In today's fast-paced digital world, efficient service delivery is crucial for business success. This is where ServiceNow Portals come into play,...

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