4 min
The Cloud People: Sep 29, 2026
In our previous post, we looked at what ServiceNow AI Control Tower is and why platform owners who've been cautious about AI adoption should take it...
5 min
The Cloud People: Sep 21, 2026
If you are a ServiceNow platform owner, chances are you have watched the AI conversation unfold from the sidelines for the past couple of years....
8 min
Odd M. Leonhardsen: Jul 23, 2026
At Knowledge 2026, ServiceNow opened its full system of action to any AI agent, headlessly, through a generally available MCPServer. Twenty years of...
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4 min
Odd M. Leonhardsen: Jun 17, 2026
The situation More tim e , less m a rgin. On 7 May 2026, EU negotiators reached a provisional agreement — the Digital Omnibus on AI — to postpone the...
4 min
The Cloud People: May 11, 2026
Your AI is already moving into the workflow. Is your governance keeping up? AI is quickly becoming part of how work gets done. In ServiceNow, it can...
