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Explore the latest thoughts and insights from our experts

3 min

Key Difference between Service Portal and Employee Center

ServiceNow Employee Portal vs. Service Portal: Which One is Right for Your Organization? In the dynamic world of digital workplaces, having the right tools to streamline processes and enhance the user experience is crucial. ServiceNow, a leader in...

4 min

Unleashing the Power of AI and Automation: 

Discover the game-changing innovations unveiled at Knowledge 24 that are set to transform how organizations leverage the ServiceNow platform. In the...

4 min

Enhance your transforms with Identification and Reconciliation engine (IRE)

Transform maps are powerful tools widely used to process data from import (import set) to ServiceNow tables. After creation, they can be reused, so...

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2 min

Unleashing the Power of CMDB Integration with ServiceNow

According to ServiceNow, the Configuration Management Database (CMDB) is the single source of truth for all your IT configuration data. It's the...

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3 min

The value of consolidated Knowledge Management

Organizational obstacles for Knowledge sharing and optimizing Time To Resolution

3 min

Theme Builder: Simple way of elevating your brand experience

In today’s rapidly evolving digital landscape, user experience is a crucial differentiator for businesses striving to provide seamless and intuitive...

7 min

The most important CMDB Maintenance Functionalities in ServiceNow

Creating a CMDB with data is one thing. Maintaining the data and keeping it up-to-date is another. This article provides 4+1 ServiceNow...

8 min

Health of Your Instance

Each one of us takes care of our health not only for ourselves but also for people who are close to us. We do some periodical exams and health checks...

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3 min

Mobile-izing your business 

Whether you like it or not, your business is already mobile. It’s up to you to take control and consider that fact or let it grow into an...

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