3 min
ServiceNow’s AI-driven technology redefines what's possible, from streamlining customer interactions to boosting agent productivity. Discover insider tips and best practices for leveraging ServiceNow's cutting-edge AI features. Artificial...
6 min
Imagine a bustling city where the traffic lights are poorly timed and the roads are filled with unnecessary detours. The result? Frustrated...
7 min
In today's data-driven world, protecting employee privacy is no longer an option but a necessity. Organizations face a growing landscape of privacy...
2 min
The Cloud People: Aug 15, 2024
In today's fast-paced digital world, efficient service delivery is crucial for business success. This is where ServiceNow Portals come into play,...
3 min
Joonas Greus: Aug 13, 2024
ServiceNow Employee Portal vs. Service Portal: Which One is Right for Your Organization? In the dynamic world of digital workplaces, having the right...
3 min
Sondre Pedersen: Aug 7, 2024
Discover the game-changing innovations unveiled at Knowledge 24 that are set to transform how organizations leverage the ServiceNow platform. In the...
4 min
Transform maps are powerful tools widely used to process data from import (import set) to ServiceNow tables. After creation, they can be reused, so...
2 min
The Cloud People: Jun 17, 2024
According to ServiceNow, the Configuration Management Database (CMDB) is the single source of truth for all your IT configuration data. It's the...
3 min
David Almqvist: Jun 14, 2024
Organizational obstacles for Knowledge sharing and optimizing Time To Resolution
