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1 min

Where is ServiceNow Hosted

In today's cloud-based world, where your data is hosted is more relevant than ever, especially for organizations operating under strict data protection regulations, such as those in Europe.

4 min

Why is a game of Scrabble good for your ServiceNow project?

What is Scrabble? Scrabble is a word building game. Up to four players draw seven letters and create words out of them. There is a dedicated...

Yokohama release

6 min

ServiceNow Yokohama release

Upgrades! Who does not like them? Here at The Cloud People, we eat upgrades for breakfast. All kidding aside, this crucial part of the product...

6 min

Handling update sets: Dos and Don’ts. 

When working with update sets in ServiceNow, following the good practices is essential to avoid errors and ensure smooth migrations. Understanding...

Social network background against cityscape on cloud

5 min

What is cloud computing?

Cloud computing is the internet-based delivery of IT services, such as servers, storage, and software, enabling on-demand access and scalability....

4 min

Unlocking AI's Power with Elisa and The Cloud People

As AI reshapes industries, practical integration is key. In collaboration with The Cloud People, Elisa delivers real-world AI solutions that enhance...

people_meeting_overview_serviceNow

3 min

What is IT Service Management?

IT Service Management is an approach to supporting and designing IT services in use by many organizations. This article attempts to give a short...

women looking at a laptop, smiling.

5 min

DORA ICT

On January 17th, 2025, the EU regulation called the Digital Operational Resilience Act (DORA) will come into force to strengthen the IT security of...

illustration showing a lemonade stand

3 min

Common Service Data Model (CSDM) 4.0 Explained: The Lemonade Stand Analogy

Breaking down different service types through a simplified example Business Services, Technical Services, Application Services, Business Service...

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