1 min
Where is ServiceNow Hosted
In today's cloud-based world, where your data is hosted is more relevant than ever, especially for organizations operating under strict data protection regulations, such as those in Europe.
4 min
Why is a game of Scrabble good for your ServiceNow project?
Cezary Basta: Mar 24, 2025
What is Scrabble? Scrabble is a word building game. Up to four players draw seven letters and create words out of them. There is a dedicated...
6 min
ServiceNow Yokohama release
Cezary Mażarski: Mar 11, 2025
Upgrades! Who does not like them? Here at The Cloud People, we eat upgrades for breakfast. All kidding aside, this crucial part of the product...
6 min
Handling update sets: Dos and Don’ts.
When working with update sets in ServiceNow, following the good practices is essential to avoid errors and ensure smooth migrations. Understanding...
5 min
What is cloud computing?
Jan Dziennik: Mar 4, 2025
Cloud computing is the internet-based delivery of IT services, such as servers, storage, and software, enabling on-demand access and scalability....
4 min
Unlocking AI's Power with Elisa and The Cloud People
As AI reshapes industries, practical integration is key. In collaboration with The Cloud People, Elisa delivers real-world AI solutions that enhance...
3 min
What is IT Service Management?
IT Service Management is an approach to supporting and designing IT services in use by many organizations. This article attempts to give a short...
5 min
DORA ICT
On January 17th, 2025, the EU regulation called the Digital Operational Resilience Act (DORA) will come into force to strengthen the IT security of...
3 min
Common Service Data Model (CSDM) 4.0 Explained: The Lemonade Stand Analogy
Samu Lehtimaki: Oct 9, 2024
Breaking down different service types through a simplified example Business Services, Technical Services, Application Services, Business Service...