Blog – The Cloud People ServiceNow Platform | DORA ICT On January 17th, 2025, the EU regulation called the Digital Operational Resilience Act (DORA) will come into force to strengthen the IT security of... Read post
Blog – The Cloud People ServiceNow CMDB | Implementing CSDM into ServiceNow As a consultant, I was recently tasked with helping a client "get up-to-date on CMDB." The goal was to establish integrations to import data into the... Read post
Blog – The Cloud People ServiceNow Platform | Xanadu - ServiceNow’s most intelligent release, ever Yet again, ServiceNow has delivered by far its largest release of new capabilities for generative AI powered by a platform with an entire new... Read post
Blog – The Cloud People ServiceNow Platform | AI for Customer Service and Operations - The Do's and Don'ts ServiceNow’s AI-driven technology redefines what's possible, from streamlining customer interactions to boosting agent productivity. Discover insider... Read post
Blog – The Cloud People ServiceNow Platform | Optimisation matters and a Case Study that proves it. Imagine a bustling city where the traffic lights are poorly timed and the roads are filled with unnecessary detours. The result? Frustrated... Read post
Blog – The Cloud People ServiceNow Platform | 5 Key Steps to Employee Privacy Protection with ServiceNow: Safeguarding Privacy in the GDPR Era In today's data-driven world, protecting employee privacy is no longer an option but a necessity. Organizations face a growing landscape of privacy... Read post
Blog – The Cloud People Employee workflow | What is ServiceNow Portal? In today's fast-paced digital world, efficient service delivery is crucial for business success. This is where ServiceNow Portals come into play,... Read post
Blog – The Cloud People Employee workflow | Key Difference between Service Portal and Employee Center ServiceNow Employee Portal vs. Service Portal: Which One is Right for Your Organization? In the dynamic world of digital workplaces, having the right... Read post
