1 min
Billable hours are being replaced. Here's what you should pay for instead.
A quiet revolution is changing ServiceNow delivery where a handful of partners have started working in a fundamentally different way giving their...
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4 min
The AI you've bought may be illegal to deploy
Odd M. Leonhardsen: Jun 17, 2026
The situation More tim e , less m a rgin. On 7 May 2026, EU negotiators reached a provisional agreement — the Digital Omnibus on AI — to postpone the...
4 min
EU AI Act Readiness for ServiceNow users
The Cloud People: May 11, 2026
Your AI is already moving into the workflow. Is your governance keeping up? AI is quickly becoming part of how work gets done. In ServiceNow, it can...
4 min
Who owns the outcome when AI gets it wrong?
The Cloud People: Mar 25, 2026
In 12 months, a regulator will ask you to trace that AI decision. That is not a forecast. That conversation is already happening — in compliance...
3 min
ServiceNow and AI make IT services automated and seamless
The Cloud People: Mar 2, 2026
Elisa has been investing in the ServiceNow platform and related AI solutions for years, both in its own operations and in the services it delivers to...
3 min
Top trends every ServiceNow platform owner should know in 2026
The Cloud People: Feb 26, 2026
In 2026, those close to the ServiceNow Platform are being asked to do more than keep the platform stable. The expectations have shifted: move faster,...
2 min
Being part of NTT DATA: More reach - same commitment
The Cloud People: Feb 13, 2026
When companies announce acquisitions or investments, the conversation often focuses on the future: new ambitions, long-term roadmaps, and big...
2 min
The AI shift platform owners can’t afford to ignore in 2026
The Cloud People: Feb 4, 2026
If you’ve been anywhere near a ServiceNow release note, keynote, or LinkedIn feed lately, one thing is undeniable: AI is no longer “coming.” It’s...
3 min
One of the world's largest consulting firms, NTT Data, invests in The Cloud People Group
The Cloud People: Dec 18, 2025
Combining world-class ServiceNow and SAP delivery NTT DATA is investing in The Cloud People, making the ServiceNow specialist its Nordic spearhead....