6 min
When working with update sets in ServiceNow, following the good practices is essential to avoid errors and ensure smooth migrations. Understanding the dos and don’ts can help prevent common pitfalls, maintain data integrity, and streamline...
4 min
Jan Dziennik: Mar 4, 2025
Cloud computing is the internet-based delivery of IT services, such as servers, storage, and software, enabling on-demand access and scalability....
3 min
The Cloud People: Jan 3, 2025
As AI reshapes industries, practical integration is key. In collaboration with The Cloud People, Elisa delivers real-world AI solutions that enhance...
3 min
IT Service Management is an approach to designing and supporting IT services used by many organizations. This article attempts to give a short...
5 min
On January 17th, 2025, the EU regulation called the Digital Operational Resilience Act (DORA) will come into force to strengthen the IT security of...
3 min
Samu Lehtimaki: Oct 9, 2024
Breaking down different service types through a simplified example Business Services, Technical Services, Application Services, Business Service...
4 min
David Gustafsson: Sep 25, 2024
As a consultant, I was recently tasked with helping a client "get up-to-date on CMDB." The goal was to establish integrations to import data into the...
5 min
Adnan Farnian: Sep 9, 2024
Yet again, ServiceNow has delivered by far its largest release of new capabilities for generative AI powered by a platform with an entire new...
3 min
ServiceNow’s AI-driven technology redefines what's possible, from streamlining customer interactions to boosting agent productivity. Discover insider...
