5 min
On January 17th, 2025, the EU regulation called the Digital Operational Resilience Act (DORA) will come into force to strengthen the IT security of financial entities such as banks, insurance companies, and investment firms by making sure that the...
3 min
Samu Lehtimaki: Oct 9, 2024
Breaking down different service types through a simplified example Business Services, Technical Services, Application Services, Business Service...
4 min
David Gustafsson: Sep 25, 2024
As a consultant, I was recently tasked with helping a client "get up-to-date on CMDB." The goal was to establish integrations to import data into the...
5 min
Adnan Farnian: Sep 9, 2024
Yet again, ServiceNow has delivered by far its largest release of new capabilities for generative AI powered by a platform with an entire new...
3 min
ServiceNow’s AI-driven technology redefines what's possible, from streamlining customer interactions to boosting agent productivity. Discover insider...
6 min
Imagine a bustling city where the traffic lights are poorly timed and the roads are filled with unnecessary detours. The result? Frustrated...
7 min
In today's data-driven world, protecting employee privacy is no longer an option but a necessity. Organizations face a growing landscape of privacy...
2 min
The Cloud People: Aug 15, 2024
In today's fast-paced digital world, efficient service delivery is crucial for business success. This is where ServiceNow Portals come into play,...
3 min
Joonas Greus: Aug 13, 2024
ServiceNow Employee Portal vs. Service Portal: Which One is Right for Your Organization? In the dynamic world of digital workplaces, having the right...
