1 min
6 steps to a successful ServiceNow Washington upgrade
Are you planning your upgrade to the ServiceNow Washington DC release? Check out these following tips to secure a safe journey!
3 min
Visiting Washington DC: Highlights of the newest ServiceNow Release
General availability of the newest family version of ServiceNow is coming soon. We have prepared a brief summary of some useful features for those...
6 min
The Power of Telecommunication Service Management
Telecommunication Service Management: The Backbone of Modern Connectivity In today's digital age, the ability to communicate, share information, and...
3 min
How to set up SMS communication in the ServiceNow client environment
Setting up SMS communication within the client environment where SMS notifications are necessary to use, seems to be a straightforward process to...
2 min
ServiceNow Approved: Combine ITSM and ITOM and work more efficiently
The Cloud People: Nov 1, 2023
With Service Operations, we are merging the ITSM and ITOM workflows and fostering comprehensive infrastructure management, synchronizing workflows...
4 min
Model garden, Practical Generative AI Studio.. - GCP - Vertex AI
Michał Janocha: Oct 23, 2023
We are currently living in a very interesting age, some would even name it “The AI age”. We are all already aware of the success that OpenAI’s Chat...
4 min
ServiceNow Vancouver Release, what's in it for you?
Adnan Farnian: Sep 28, 2023
Do you want to accelerate productivity and drive efficiency powered by GenAI? Do you want to improve experiences for both your employees and...
3 min
Virtual Agent Chat Transfer and Advanced Work Assignment with selectable queues
Discover the secrets of seamlessly transferring chats from Virtual Agent to Live Agent with the help of Advanced Work Assignment and selectable...
2 min
Auto-populate feature
Jan Dziennik: Sep 21, 2023
In ServiceNow, a Catalog Item refers to a specific product, service, or requestable item available in the service catalog. Users can select and...