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6 min

Common Service Data Model 4.0 - What has changed?

With the release of Tokyo, ServiceNow published a new version of the CSDM framework. Many of you might wonder what the key differences are to the previous version. In this article, we cover what has changed, what is new, and what DevOps have to do...

Co working, people working together.

6 min

10 ways to improve Web App Security on your Now Platform

Here’s 10 ways to keep your ServiceNow instance secure in the era of cybersecurity and online threat actors.

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SCRUM process introduction

What is Scrum? Scrum is an agile framework and a great way to work together and to make sure works is getting done.

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3 min

How to integrate ServiceNow and ONEiO to establish an ordering and delivery process

This article will show you how we used the integration platform ONEiO to set up an ordering and delivery process of hardware items and tech services...

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2 min

Miniature Thesaurus for you as a ServiceNow Admin Beginner

Here’s a miniature encyclopedia – or thesaurus – to help you navigate the most essential areas of responsibility in your new role as a Now Platform...

2 min

Say hello to Admin Center

Admin Center provides a central hub for platform owners and admins to access platform capabilities, discover new applications, and get intelligent,...

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3 min

Custom Applications in ServiceNow

Replace manual work with custom applications in ServiceNow. This blog introduces custom applications in ServiceNow and what you should be aware of...

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4 min

IT Integration basics: SOAP or REST? A beginner’s guide to integrations

In our new blog article series, we will dive into the topic of IT systems integration. We will begin by describing integration concepts for anyone...

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5 min

Top features from the ServiceNow Tokyo release

The Tokyo release is ServiceNow's most innovative release to date. In this article, I will explain how it enables businesses to create new employee...

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