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SCRUM process introduction

What is Scrum? Scrum is an agile framework and a great way to work together and to make sure works is getting done.

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3 min

How to integrate ServiceNow and ONEiO to establish an ordering and delivery process

This article will show you how we used the integration platform ONEiO to set up an ordering and delivery process of hardware items and tech services...

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2 min

Miniature Thesaurus for you as a ServiceNow Admin Beginner

Here’s a miniature encyclopedia – or thesaurus – to help you navigate the most essential areas of responsibility in your new role as a Now Platform...

2 min

Say hello to Admin Center

Admin Center provides a central hub for platform owners and admins to access platform capabilities, discover new applications, and get intelligent,...

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3 min

Custom Applications in ServiceNow

Replace manual work with custom applications in ServiceNow. This blog introduces custom applications in ServiceNow and what you should be aware of...

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4 min

IT Integration basics: SOAP or REST? A beginner’s guide to integrations

In our new blog article series, we will dive into the topic of IT systems integration. We will begin by describing integration concepts for anyone...

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2 min

Best practice for Customer Service Management Application

The ‘Pitfall’ Throughout the years, we have seen multiple customers facing issues when they want to expand their Customer Service Application to new...

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2 min

Why you should select a ServiceNow Elite Partner

Finding the right talent to support your investment in ServiceNow solutions could be a struggle. Since the platform is growing faster than the number...

Performance Analytics in ServiceNow

3 min

Performance Analytics in ServiceNow

Improve your business with ServiceNow Performance Analytics.

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