3 min
What is Service Operations
Boost productivity and precision with the power of Service Operations. Simplify and optimize operations, automate workflows, and elevate employee...
2 min
Create a custom theme in the San Diego/Tokyo release.
Jakub Górecki: Aug 21, 2023
In San Diego and Tokyo release Themes are created manually. Basic theme used in the Next UI experience is called Polaris, and it needs to be replaced...
3 min
KPI Composer Basics
The purpose of this article is to breakdown and simplify use and concepts behind the KPI composer tool that is complementary to the whole Performance...
3 min
ITOM Governance
Bartosz Kućmierz: Jun 21, 2023
In this blog post, we'll discuss ITOM Governance functionality and its elements in ServiceNow. ITOM Governance refers to the processes and policies...
1 min
Key takeaways from Knowledge23
Sondre Pedersen: Jun 15, 2023
As the world becomes increasingly reliant on Artificial Intelligence (AI), ServiceNow recognizes its vital role in shaping the future. ServiceNow is...
2 min
What does ServiceNow do - in simple terms
The Cloud People: Jun 8, 2023
Simplifying workflows! Two words summarize what ServiceNow do. If your organisation want to take a steep away from manually completing the endless...
3 min
New addition to Utah release
The Theme Builder feature is a new tool released via the ServiceNow store in Utah release. It helps to maintain consistency and fulfill customer...
2 min
The NIS2 Directive: What is it, Why is it Important, and How to Prepare
The Cloud People: May 23, 2023
This is what you need to know about the new NIS2 directive, how it affects your business and what actions you need to take to get compliant.
2 min
Content Item - a simple way to share data with the End Users
How to create a Content Item? A simple solution that provides data such as KB articles or redirection links to the necessary information for the End...