11 min
Cezary Mażarski: Mar 16, 2023
We have always seen Connect Chat as an immensely useful feature that helped deliver a swift response time while at the same time allowing the resolver team to tailor a solution in response to information received from the requestor/caller in real...
4 min
Cezary Basta: Feb 6, 2023
In this blog post you can learn more about GraphQL, an open-source data query and manipulation language for APIs, and how the setup in ServiceNow is...
6 min
Samu Lehtimaki: Dec 6, 2022
With the release of Tokyo, ServiceNow published a new version of the CSDM framework. Many of you might wonder what the key differences are to the...
6 min
Kim Hougaard Simonsen: Nov 22, 2022
Here’s 10 ways to keep your ServiceNow instance secure in the era of cybersecurity and online threat actors.
Bartłomiej Pietkiewicz: Nov 21, 2022
What is Scrum? Scrum is an agile framework and a great way to work together and to make sure works is getting done.
3 min
Natalia Stasińska: Nov 17, 2022
This article will show you how we used the integration platform ONEiO to set up an ordering and delivery process of hardware items and tech services...
2 min
Kim Hougaard Simonsen: Nov 14, 2022
Here’s a miniature encyclopedia – or thesaurus – to help you navigate the most essential areas of responsibility in your new role as a Now Platform...
2 min
Milena Moliszewska: Nov 10, 2022
Admin Center provides a central hub for platform owners and admins to access platform capabilities, discover new applications, and get intelligent,...
3 min
The Cloud People: Oct 27, 2022
Replace manual work with custom applications in ServiceNow. This blog introduces custom applications in ServiceNow and what you should be aware of...
