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2 min

Content Item - a simple way to share data with the End Users

How to create a Content Item? A simple solution that provides data such as KB articles or redirection links to the necessary information for the End Users. Content Items are able to save the time and funds of the company in relation to excluding...

4 min

Useful Next Experience Features from the ServiceNow Utah Release

The newest Utah release is now available for the public, bringing with it many thrilling new features. In this article, I will introduce you to my...

3 min

Using system properties to store values and settings

In this post we’ll go through some ways to store information on system properties and things to consider while doing so. There’s also gonna be a few...

3 min

How to make solutions scalable and adaptive

In this blog post, we'll explore some of the key factors that enable scalability and adaptability, including modular design, automation, and a...

11 min

Migrating smoothly from Connect Chat to Sidebar in Tokyo releases

We have always seen Connect Chat as an immensely useful feature that helped deliver a swift response time while at the same time allowing the...

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4 min

GraphQL in ServiceNow

In this blog post you can learn more about GraphQL, an open-source data query and manipulation language for APIs, and how the setup in ServiceNow is...

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6 min

Common Service Data Model 4.0 - What has changed?

With the release of Tokyo, ServiceNow published a new version of the CSDM framework. Many of you might wonder what the key differences are to the...

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6 min

10 ways to improve Web App Security on your Now Platform

Here’s 10 ways to keep your ServiceNow instance secure in the era of cybersecurity and online threat actors.

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SCRUM process introduction

What is Scrum? Scrum is an agile framework and a great way to work together and to make sure works is getting done.

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