In this blog post, we'll explore some of the key factors that enable scalability and adaptability, including modular design, automation, and a cloud-based...

We have always seen Connect Chat as an immensely useful feature that helped deliver a swift response time while at the same time allowing the resolver...

In this blog post you can learn more about GraphQL, an open-source data query and manipulation language for APIs, and how the setup in ServiceNow is done....

Google groups is a Google service used for communication and collaboration within groups of people in an organization, such as project teams, departments...

Over the past year, Google has transformed Gmail, enabling everyone to work far more efficiently. But first, you must know the tricks, and you can find...

With the release of Tokyo, ServiceNow published a new version of the CSDM framework. Many of you might wonder what the key differences are to the previous...

Here’s 10 ways to keep your ServiceNow instance secure in the era of cybersecurity and online threat actors.  

What is Scrum? Scrum is an agile framework and a great way  to work together and to make sure works is getting done.

This article will show you how we used the integration platform ONEiO to set up an ordering and delivery process of hardware items and tech services from...

Here’s a miniature encyclopedia – or thesaurus – to help you navigate the most essential areas of responsibility in your new role as a Now Platform...

Admin Center provides a central hub for platform owners and admins to access platform capabilities, discover new applications, and get intelligent,...