6 min
At The Cloud People, we’re basically on a first-name basis with them. If Yokohama were a dessert, Zurich would be the main course. All joking aside, every upgrade marks an important checkpoint in the ServiceNow journey – bringing new possibilities,...
2 min
Uncover the transformative updates in the ServiceNow Zurich release that are set to revolutionize mobile app development, workflow automation,...
1 min
Adnan Farnian: Sep 2, 2025
Customer Experience is your competitive advantage In today’s experience-driven economy, your customers no longer compare you to your competitors—they...
3 min
Every business wants happy customers, but how do you actually check if your customers are happy? That is where Customer Satisfaction Score, or CSAT,...
2 min
Christian Sengupta: Jun 27, 2025
More than a tool Many organizations already use ServiceNow successfully - whether to optimize IT processes, track incidents more efficiently, or...
2 min
Christian Sengupta: Jun 27, 2025
In theory, the role of a platform owner is quickly defined: they are responsible for the overall development and governance of a digital platform...
3 min
Stepping Up Your Service Management: Why Organizations are Moving from Cherwell to ServiceNow For organizations relying on Cherwell Service...
6 min
In today's fast-paced business environment, risk management is more crucial than ever. Yet, for many organizations, the process can feel like taming...
1 min
Adnan Farnian: May 23, 2025
Organizations today face mounting pressure to deliver resilient, efficient, and proactive IT services. This requires more than standalone ITSM or...
