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    SmartAMS

    The smartest Application Management Service (AMS) for ServiceNow!

     

    Let us take care of ServiceNow - so you can focus on your core business and innovation!

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    Say hello to SmartAMS!

    Let our team of experts take care of your platform!

    Managing and operating ServiceNow requires continuous work to reap the full potential and benefits of the platform. With our SmartAMS we help you gain full confidence in platform stability, so you can free up time to focus on your core business and innovation.

    With our End-to-End solution we offer you the smartest, most comprehensive and flexible Managed Service to run, evolve and innovate your ServiceNow Platform, ensuring it grows with your business! 

    SmartAMS enables you to capitalize on ServiceNow regardless of your avaliable time and resources!

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    Strategic & proactive

    In addition to addressing issues as they arise, we anticipate your needs to ensure your ServiceNow platform evolves into a truly reliable enterprise solution.

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    Embedded & consistent

    Our team integrates with and complements your internal staff, providing specialized skills to enhance your capabilities and deliver steady support.

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    Quality & responsive

    Our team of pure-play platform experts are committed to going the extra mile to make sure you’re getting the best that the platform has to offer.

    With SmartAMS you get end-to-end services
    that take your platform to the next level!

    Our SmartAMS contains a collection of integrated, reliable, high-quality services that are cost-efficient and agile to keep up with your changing business needs:

    Reliable foundations: Baseline platform services

    With SmartAMS we offer various baseline services designed to keep your instance stable, secure, and optimized for daily operations, with support ready to help — day and night. Example of these services are:
    • Corrective maintenance 
    • Support Service Execution
    • DevOps Platform & Licensing Governance
    • problem/change/incident management
    • P1 incident management (24/7 support)
    ...and many other services. See the full list of our baseline services.
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    Scale and innovate with our flexible,
    on-demand service model!

    As your platform needs evolve, we offer smart and flexible capabilities to get the job done at the speed and quality you need. See our list of on demand scalable services:
    • Advisory
    • Business Analysis
    • Architecture
    • Development

    Get a single point of contact and a dedicated team!

    With our SmartAMS solution you will get one point of contact and a dedicated baseline team to keep your platform running smoothly. You'll also have access to 350+ certified ServiceNow experts for special projects.

    With this setup you get a consistent and proactive service, where your contact person is always on top of things and knows your organisation and ServiceNow instance. 

    No matter your ServiceNow needs, we have the skills to help you!

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    So why is SmartAMS the smartest choice?

    More time for innovation

    You and your team are freed up to focus on strategic projects that drive real business results, with the help of a collaborative team to keep you innovating. 

    Resource optimization

    With flexible resource allocation, you’ll be able to think strategically about how to utilize your team, and we'll help you to identify and fill in the gaps.

    Proactive Platform stability

    We enforce best practices across your instance and proactively identify potential problems before they disrupt your operations.

    Cost efficiency

    Reduce operational overhead with our stable, cost-efficient model, and drive down technical debt as our team helps you increase platform functionality and engagement.

    Always up to date and future ready

    Our team handles all updates, patches, and system upgrades, ensuring your platform is always secure, stable, and up-to-date.

    Fast knowledge access

    You’ll have quick access to a specialized team with in-depth ServiceNow knowledge, ready to answer questions and guide you.

    We guarantee you the highest quality from our certified ServiceNow experts

    As a Pure play ServiceNow Elite partner, you are guarantied the highest quality from certified ServiceNow consultants, when you work with us a your ServiceNow partner.  Despite your needs for AMS we have the skills and expertise to help you leverage the value from ServiceNow and capitalize on your investment.
    When you work with us you get:
    Alignment of daily operations and development teams
    Real-time visibility and updates into who’s working on tasks at any time!
    Flexible, pay-as-you-go model — no surprises or hidden fees

    Trusted as ServiceNow Managed Services ‘Partner of Choice’

    Everyday we help more than 220 large public and private organizations across Northern Europe and Americas leverage the value from ServiceNow and increase their ROI.